Privacy Policy for iWhatsCRM

Effective Date: November 1, 2024

1. Introduction
Welcome to iWhatsCRM, a WhatsApp CRM Chrome extension designed to enhance your communication and customer relationship management. By using iWhatsCRM, you agree to the practices outlined in this Privacy Policy.

2. Data Collection
We may collect and process the following information:

  • Personal Information: Name, email address, phone number, and any information you provide when contacting support.
  • Usage Data: Information on how you use the extension, including interactions with WhatsApp and integrated features.
  • Google Services: Data from Google Contacts and Google Calendar to enable contact saving and scheduling functionalities.

3. How We Use Your Information

  • To provide, maintain, and improve our CRM services.
  • To facilitate integration with ChatGPT for enhanced customer interactions.
  • To allow seamless saving of contacts to Google Contacts and scheduling meetings via Google Calendar.
  • To respond to user queries and provide support services.

4. Information Sharing and Disclosure
iWhatsCRM does not share your personal information with third parties, except:

  • To comply with legal obligations.
  • When necessary for technical support or customer service, in a secure and controlled manner.

5. Data Security
We prioritize the security of your data. iWhatsCRM implements industry-standard measures to protect your data from unauthorized access, alteration, or disclosure.

6. User Rights
Users have the right to:

  • Access the data collected about them.
  • Request correction or deletion of their data.
  • Withdraw consent for data processing.

7. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined or as required by law.

8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be communicated to users through the iWhatsCRM platform or via email.

9. Contact Information
For any questions or concerns regarding this Privacy Policy:

  • Email: connect@iwhatscrm.cloud
  • WhatsApp: +201119933480

10. Governing Law
This policy is governed by the laws of Egypt, and any disputes shall be resolved under its jurisdiction.